$345 Tournament

Has anyone been able to claim this bonus? I deposit here quite a lot,I tried to claim it but it said not eligible. I went to chat and was told the same thing. So I asked who WAS eligible?I was told it was sent out to certain players by the marketing department.I sent the post to chat to show that this code says it is exclusive but was just told that they can&’t help what is posted here. so if you were able to redeem this code please let me know how ya did it,thanks!