Safe, Secure and Fair

Your credit card details are 100% safe with JackpotCity! We know what it feels like to give someone your credit card details and then worry if these details are safe. That’s why we’ve taken every care to ensure that your details are fully encrypted, even to our own staff members. We have also partnered with a world-renowned e-cash partner, “Datacash Ltd, who have been processing payments since 1997.

Datacash also have a top-notch Fraud Department skilled at using the latest credit card control measures to ensure confidentiality of your personal details. Also, before any credit card transactions can take place, you will need to supply your Real Account number and password. This means that nobody but you can transact with your card! Other details are also requested in order to deposit credits into your account. A record of every transaction you make is kept and is available for you to review, so should the need for a complete paper audit arise, the information is readily available.

JackpotCity will never compromise the privacy that you are due by selling or trading your personal contact details.

You are safe with JackpotCity!

JackpotCity Online Casino has been awarded the eCOGRA Seal of Approval. eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is an independent organisation based in the United Kingdom, devoted to improving and ensuring the integrity and security of online gambling. The eCOGRA Seal of Approval is awarded in recognition of:

Fair game play
Prompt payouts
Player service
Responsible casino conduct

You can read more about our Security and Privacy Policy here.

Super Fast Cashouts

We will go out of our way to ensure that your winnings are paid to you as quickly as possible. Most withdrawals are available within 48 hours, depending on the banking option you’ve chosen. Our VIP clients may request faster clearance of their funds. Remember, if you choose to cash out your request is held in a pending state. If you choose to, you can reverse this and play with these funds without making an additional deposit.

Fair Game Play

We employ card-shuffling and randomisation techniques to ensure fair game play. This means that each time a player wagers on a game, the software uses a Random Number Generator to randomly produce the gaming results. Thanks to the Random Number Generator, there is no way we can predict or control what your next wager will result in, or change the results to favour the house. Our PlayCheck service has been put in place to allow you to check and review all your game play activity. You can view your transactions, including funding and withdrawing money from your online casino account by making use of our Transaction History facility. Everything’s 100% transparent! All payout percentages are reviewed by independent auditors, and with an average 97.48% payout ratio, you can expect better returns than those from a land-based casino. These reviews are available for you to read here.

Licensed and Legitimate

JackpotCity Online Casino is licensed by the Government of Malta under the provisions of the Gaming Ordinance for the purposes of operating an online casino, and as such, operate under the strict guidelines of our rarely-awarded license. This Malta License is highly sought-after, as the stringent due diligence carried out on both the company and the directors guarantees the safest gaming environment available. This website is owned and operated by Bayton Limited, Villa Seminia 8, Sir Temi Zammit Avenue, Malta.

To find out more about our gaming licenses, please click here

Tips for Parents

Do not leave your computer unattended when your casino software is running and you are logged in.
Password-protect your casino programmes.
Do not allow persons under 18 to participate in any gambling activity.
Keep your casino account number and credit card(s) out of the reach of children.

Do not save passwords onto your computer. Write them down instead.
Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.
For more information on responsible gambling, please visit the responsible gambling site. In order to ensure child safety on the Internet, we encourage our Players to make use of filtering software to prevent minors from accessing certain online material.